VIRTUAL ASSISTENT

How can I help you?

You will find my essential services as a virtual assistant listed below. You can book them selectively, regularly or as a lump sum for a predefined period of time.

I would be happy to discuss the details with you and make you an individual offer.

 

CUSTOMER SUPPORT

Customer support​: e-mail enquiries, complaints, satisfaction check-ups, surveys

Newsletters: creation, design, preparation, installation (Cleverreach etc.)


SECRETARIAT

Secretariat: Transcriptions of spoken recordings, videos, handwritten documents

Events: digital invitations, letters of thanks, greeting cards, anniversary letters

Document production: forms, surveys

RESEARCH

Research of all kinds: suppliers, specialists, competitors, price comparisons, graphic material

Data processing: recording, updating

WEB & e-COMMERCE

Online shops: Checking & maintenance, product texts, photos

Checking websites: errors diagnostics, wrong links, text corrections, usability, website test

Websites: Creation -see WEBDESIGNER, system maintenance updates, e.g. CMS (WordPress/Joomla)


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SOCIAL-MEDIA

Presentation, attachment & entry: creation of profiles in the various social media channels (Facebook, Instagram…)

Comments & messages: Checking, replying, monitoring (e.g. Tripadvisor reviews).

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