VIRTUAL ASSISTENT
How can I help you?
You will find my essential services as a virtual assistant listed below. You can book them selectively, regularly or as a lump sum for a predefined period of time.
I would be happy to discuss the details with you and make you an individual offer.
CUSTOMER SUPPORT
Customer support: e-mail enquiries, complaints, satisfaction check-ups, surveys
Newsletters: creation, design, preparation, installation (Cleverreach etc.)
SECRETARIAT
Secretariat: Transcriptions of spoken recordings, videos, handwritten documents
Events: digital invitations, letters of thanks, greeting cards, anniversary letters
Document production: forms, surveys
RESEARCH
Research of all kinds: suppliers, specialists, competitors, price comparisons, graphic material
Data processing: recording, updating
WEB & e-COMMERCE
Online shops: Checking & maintenance, product texts, photos
Checking websites: errors diagnostics, wrong links, text corrections, usability, website test
Websites: Creation -see WEBDESIGNER, system maintenance updates, e.g. CMS (WordPress/Joomla)
SOCIAL-MEDIA
Presentation, attachment & entry: creation of profiles in the various social media channels (Facebook, Instagram…)
Comments & messages: Checking, replying, monitoring (e.g. Tripadvisor reviews).
Copyright © by Silke Ernst